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DoubleTree by Hilton Austin

DoubleTree by Hilton Austin

Austin Venues

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Reviews

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The Social Catering Manager was awesome getting me set up in the beginning! She just killed it - her talent and her willingness was just SUPERB! She made sure that at the end of the day she was there for me and made sure my day went smoothly! The event coordinators, front desk associates, security, valet guys and the housekeeping staff were awesome! I thank the Social Catering Manager for taking care of me and being so calm and at ease with me, she made my experience just so wonderful, I will recommend the DoubleTree to others and push them to ask for her!
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The Social Catering Manager was extremely helpful, eased my anxiety and answered all of my questions in a timely manner. The staff was very helpful and prompt and always smiled. The wedding was gorgeous! I had the best experience - they went above and beyond my expectations and the food was delicious!
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From beginning to end of the planning process the Social Catering Manager has exemplified top-notch customer service, care and professionalism. Whenever I had a question or request, she made herself available. There was never a moment that I questioned her expertise! She is an expert at her craft and made the wedding planning process extremely seamless for me. I couldn't have had a better experience with her, the catering staff and the front desk team! I absolutely LOVE the fact that the chef/catering team was able to provide gluten-free muffins for me and my guests. That is definitely an asset and I suggest it be advertised at bridal expos/etc. I'd love to tell other brides how awesome you all made the process.
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We would like to recognize the Social Catering Manager and Sales Administrative Assistant on the work they did during our wedding. They both did an outstanding job for us and we were very happy to have them work our events. These two ladies were very helpful and any time we had a question or concern, they were there to explain it to us in depth and it was very much appreciated! Thank you Doubletree!
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