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Cruise Planners - Russ Russell

Cruise Planners - Russ Russell

San Antonio Destination Weddings

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I want to thank and highly recommend my friend and travel planner: Charles Russell of Cruise Planners! We just got back from a beautiful vacation to Jamaica that he helped me plan and book. He didn't just think of every detail, he gave me great insights into navigating all the resorts and packages available. I started out trying to put a vacation together on my own but soon became overwhelmed with making the right choice. He took the time to figure out what was important to me, a beautiful beach and a comfortable room. He also respected my budget and gave me options and knew a lot about each destination.
- Anna V.

We absolutely loved working with Russ on several trips and I highly recommend him for all your travel needs! He listens, he is extremely kind, very detailed oriented and his customer service is best. His lighting fast responses and ensuring your pre and post travel coordination needs makes him the best in the business. I love his advice and look forward to many years of working with him!
- Francis M.

I wanted to take a minute and thank you for everything. Our trip was spectacular and absolutely amazing, I knew it would not have been what it was without your help. The service was first class all the way for everything we expected and more. You will come highly recommended to others and deservingly more so!
- Wanda M.

Russ is superb - before, during and after travel. We've used him a number of times. He finds great deals that are hard even for an experienced google IT person to find. And Russ is a superb person to meet! Highly recommended.
- Jerry D.

We planned our trip 6 months ago not having a clue, we just wanted to get away with our girls. Charles made everything so easy and stress free he did an amazing job to keep us informed with everything and even while we were on vacation he was still answering our questions. We recommend him to all of our friends and all of you guys who need a vacation. We will definitely plan with him in the future. He did an amazing job!
- Juanita F.

We just returned from our first cruise. Russ took AMAZING care of us! He answered all of our questions and offered excellent advice before we got started. He handled our flights, hotel before the cruise, stateroom booking... everything. I have never been so relaxed on vacation. I highly recommend him. THANK YOU, RUSS!
-Joy L.

Best Travel Guy Ever!
We were looking for a last minute (30 day notice) travel option to celebrate my son's graduation from college. I had done preliminary research and knew we wanted to go on a cruise for the simplicity of it. Russ found us a great itinerary, leaving from Galveston at the perfect time. I will NEVER book online again for the simple fact that I KNEW if anything went wrong, Russ would have my back. THANK YOU!
-Liane G.

Thank you for arranging a spectacular Mediterranean trip and cruise. The flights, car arrangements, tours, and hotels went absolutely smoothly and made the entire trip stress free. We loved the trip and it was just wonderful all the way around. Thank you for taking great care of all the arrangements and details.
-Kathy E.

Russ Cares
We're home from our trip to Jamaica. Received devasting news to our family and had to fly home early. I can't thank Charles Russell "Russ" our travel representative, with Cruise Planners enough for his tireless work behind the scenes to help me get home as soon as possible. Russ is not only a pro at what he does but a caring and compassionate person who truly understands your needs
-Kelly B.

Large Group, Great Time!
I want to put out a big thank you to Charles Russell, our travel agent with Cruise Planners, for our wonderful family and friends cruise reunion. We were on Liberty of the Seas and had a great time. We had a very large group, in fact, we had 19 staterooms with a total of 56 people. So many things could go wrong and yes some things did but Russ managed to fix all the problems before the cruise without headaches to me or the group. Plus, it was nice to have one of his own in our group, Wade McClean. I would recommend them to anyone that is wanting a vacation, cruise or any other traveling arrangements. In fact, Wade McClean did our Alaskan air, land and sea cruise in which we will be going on this year too.
We feel so lucky to have found Russ and his company after moving up here.
Thank you again, Russ and Wade.
-Thersa E.

Sandals South Coast was AWESOME!
The resort met all of our expectations. The resort was gorgeous & relaxing, the staff was exceptional, food & drink were wonderful. Can't say enough good things about this place. Would definitely go back! And Russ was always so helpful to address any questions I had.
-Kendra K.

Repeatedly Russ has greatly enhanced my travel adventures because he meticulously searches for discounts & perks-without sacrificing the quality of my accommodations. Russ is the BEST!
-Lindy L.

Fabulous Suggestion
Just returned from an Oceania Cruise suggested and booked by Russ. Wonderful cruise line, this was one of the most relaxing and enjoyable cruises I have taken. Russ did an outstanding job preparing me for the cruise and organizing every detail. Thank you for this fabulous suggestion. Will be doing this cruise line again.
-Ed W.

Russell was AMAZING! I don't think rating him with 5 stars does him justice. My best friend and I wanted to go on a trip to Europe, we told him the places we wanted to go to and he even added an amazing city along with it. He was able to give us a glimpse of an itinerary within a couple of days. Everything went even better than we thought it would. I can not thank him enough and will definitely get a hold of him again the next time I go on a trip. I recommend to anyone that wants to be stress-free of travel planning and wants to have a great time. Thank you, Russell!
-Kristina M.

Passionate Professional
Russ is passionate about what he does. He is professional, honest and trustworthy. With Russ, you can guarantee that your first booked vacation will not be your last!
-Evan P.

Tailor-Made Travel
If you want to take the guesswork and stress out of planning your next vacation then call Russ. He will take your vacation dreams and turn them into reality. He knows everything about travel by land, sea and air. He tailor-made our Disney Cruise experience a few months ago and we couldn't have been happier. He was able to make recommendations on the best excursions and on-ship activities that were age-appropriate and not to be missed for everyone in our family. He even turned what could have been a dreadful experience into a fun afternoon. While en route to the port the morning we were leaving, Russ alerted us that our ship departure would be delayed even before we got word from the cruise line. He then made recommendations on where we should eat and what we could do to keep the kids entertained until it was time to board the ship. He also told us the best lot to park our car in while we were gone. Truly a professional in every sense.
-Jessica F.

The Best Vacation We Have Ever Taken!
Russ, I want to thank you for setting up the best vacation that we have ever taken. We were very pleased and impressed with the accommodations and excursions you made us to Barcelona, Rome and Italy. They were all well planned and truly nothing but the best. The itinerary you put together was flawless. Everywhere we went the process was as smooth as planned. We can't thank you enough for making our family vacation a pleasant experience, with a lot of good memories to cherish and share with our family and friends. Finally, I want to let you know that I recommend your services and cannot wait to plan our next vacation. Gracias!
-Edwin M.

Alaska Cruise and Land Tour
Our trip to Alaska was fantastic, I urge those who have never been to make this your next trip. Transportation on the land portion was great, and the Cruise absolutely wonderful. Great food, great entertainment, lots of wonderful people to travel with, made some wonderful new friends. Would go again. Having our own balcony, gave us twenty-four-hour views of the trip. We are so grateful for such a wonderful trip.
-Sharon L.

I cannot say enough good things about the river cruise we took this summer on the AMA River Cruise line and the customer service we received from Russ. We had never heard of AMA and thru the research that Russ did, he found us the absolute best cruise line. Russ handled all of our reservations, plane, transfers, hotel in Amsterdam and some wonderful tours in Amsterdam where we had decided to spend a couple of extra days at the end of the cruise. He found us the most charming and interesting hotel in Amsterdam. He is really great at what he does. I highly recommend a river cruise. We did the Rhine from Zurich to Amsterdam. There were many side trips which are all included in your cruise package. The food was great and the service wonderful. All in all, it was a super trip, one that I would highly recommend and I really have Charles Russell to thank for making it happen.
-Carolyn G.

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